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Magento Commerce


Terms and Conditions

Terms and Conditions

This terms of use (together with the documents referred to in it) tells you the terms by which you may make use of our website www.labelmdesigners.com, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

These terms also set out how you may interact with us on any of our official social media sites including Facebook, Instagram and other suc

Please read these terms of use carefully before you start to use our site or Social Media. By using our site or Social Media, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site or Social Media.



www.labelmdesigners.com is a site owned and operated by Label’M Designer Wears Private Ltd under Brand name Anu & Reshma, Label’M. We are registered in India and company number U17200KL2012PTC032435 and have our registered office at First Floor, Modarchs Centre, 27/935-B, Panampilly Nagar, Kochi. Our PAN number is AACCL3645H, TIN Number is 32071289578 and GST Number is 32AACCL3645H1ZR.

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.


We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.


Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at 8921907528.


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us.


To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our site; or
  • Use of or reliance on any content displayed on our site.
  • If you are a business user, please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact 8921907528.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.


The Site contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of the Company protected by copyright as a collective work under the applicable copyright laws. The Company owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download / print / save copyrighted material for the User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of the Company and the copyright owner is permitted

Applicable law

These Terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in Kerala shall have exclusive jurisdiction in respect of any matters arising herefrom.



You can contact us by telephoning our customer service team at 8921907528 or by writing to us at customercare.labelmdesigners@gmail.com

2. Right to accept and reject order:

All the products, services and information displayed on www.labelmdesigners.com is been created on invitation to offer. Label’M reserves right to accept or reject any offer which is in contradiction of company. Company may not inform the reason but will assuredly notify as soon as possible by email to confirm receipt of your order and hence to process the order. Our endorsement of order will take place upon dispatch of the product.

3. Colour and material Guarantee

Label’M products are handcrafted with impeccable craftsmanship and therefore minor differences in detailing are inevitable. Slight irregularities in handwork and appliques cannot be considered as defects. No guarantees are given on colour fastness. Some natural dyes like indigo will bleed during the first wash.

Although we have made every effort to be as accurate as possible, because our products are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website have a reasonable tolerance.

Please read our wash and care instructions before using the garment. Damage caused by employing wrong methods of wash and care will not be considered as reasons for exchange or refund.

4. Refund and exchange policy

In case of any replacement issues, replacement of a different style than the one ordered before by the customer will not be possible. Requests for replacement for a different size will be honored. Please read our returns and exchanges policy. In case you are dissatisfied with the product received from us, please contact customercare.labelmdesigners@gmail.com with your feedback.


Wash and Care Instructions

  • Wash garments only when necessary. Airing it after every use will keep them fresh for use, a couple of times.
  • Silk and silk blend fabrics such as Chanderi Silk, Tussar Silk, Raw Silk etc. must be dry cleaned only.
  • Do not put our clothes in a washing machine or dryer.
  • Do not bleach the garments. The garment is not structurally able to withstand any bleach.
  • Moderate shrinkage may be expected in some fabrics. And some may shed excess colour. In such cases it is advised that you dry clean the garments using the services of a reputed drycleaner. 
  • Drying your clothes under the sun causes colour-fading. Therefore, hang them out to dry in the evenings or in shade. Garments should be hung straight to dry on rust- proof hangers 
  • Do not iron directly on embroidery, floral embellishments etc. Such clothes should be turned inside out and ironed lightly.